Our Approach

The blended learning approach that we take with my clients, transforms the way that your people work. By developing a learning mindset, we help your teams to work more collaboratively, make better decisions and support each other towards the achievement of the most important business goals. Higher emotional intelligence is the key to creating innovative and lasting change. With that in place, the ripples will be felt throughout the business, saving valuable time, money and resources and ultimately impacting the bottom line

All learning is accompanied by a wide range of pre and post activities and encourages regular practice to enhance performance. Managers and colleagues are encouraged to support and challenge using effective feedback until the new behaviours and skills are truly embedded with the individual. This is brought to life with the habits developed so that increased levels of performance are met and exceeded

Key measures are established at the beginning of any programme not only on an individual level but more importantly in terms of the impact on business performance. Driven by the learner and supported by a buddy network with coaching behaviours key to organisational success this has to be driven from the top and role modelled at all levels; increased performance is inevitable with high levels of motivation and engagement key to success

Working with members of the board and the Organisational Development Team created a new Leadership Framework. This linked values and behaviours and utilised the facets of Emotional Intelligence delivering a model that would guide leaders operating in a volatile environment

Created a new Digital Corporate Induction, a combination of digital learning and innovative ways of sharing through filming Colleagues across the airports to deliver an engaging start for anybody new to MAG

Designed and delivered with a number of external partners a blended Leadership Development Programme for Board and aspiring board members

 Led a group wide project for Sainsburys, Leading@Sainsburys which built on the success of the Argos Retail Academy. This included the development of all the Talent Programmes for Sainsburys Supermarkets with a further roll out planned across Argos and Habitat. All 120 Sainsburys L & D Managers were upskilled in Facilitation to deliver the programmes across the UK which provided stepping stones to progress and grow your career. The programmes included access to an online portal to support learning as well as linking the line manager with the delegate through regular reviews and on the job activities

Created the Argos Retail Academy, a robust set of talent programmes for over 800 store teams which provided a clear development pathway for all members of management to progress through the organisation

Rebranded and updated the Learning Management System (Academy Online) providing access to all technical and compulsory training for the store management teams as well as a wide range of self-development options accessed via tablet, mobile or instore

Led the Transformation programme in conjunction with Lane4 to deliver 4-day immersive events for all colleagues as Argos transitioned to Digital Stores and a unique customer fulfilment offer